Interview hundreds of customers by Voice and AI with the depth of a real conversation.
Ouvia replaces static forms with interactive agents that ask smart follow-ups, driving more engagement and automatic qualitative reports.
⚠️ Reference numbers from Ouvia's pilot studies — confirm against your own data before publishing.
Everything you need to run voice research.
AI-moderated interviews
The AI leads the conversation by voice and text, adapting its tone and answering the respondent's questions.
Dynamic probing
When an answer is shallow, the AI digs into the “why”, extracting valuable qualitative context with no human in the loop.
Audio, transcript & dashboard
Access the recording, the full transcript, sentiment analysis and export, ready to use.
An interview for every team
Pick an area and see example questions Ouvia asks in each kind of study.
Continuous discovery, validation and testing with real users.
Churn analysis
“What made you decide to cancel? Was there a specific moment?”
Problem discovery
“Tell me about the last time this got in your way.”
Product and feature launches
“What did you expect to find when you opened the new feature?”
Concept testing
“In your own words, what would this idea be for, for you?”
Usability testing
“Where did you get stuck trying to finish the task?”
Brand and competitor perception, with qualitative depth.
Competitor analysis
“Why did you choose the other brand last time?”
Brand Health Tracking
“When you think of this category, which brand comes to mind first?”
Consumer behavior
“Walk me through your last purchase, start to finish.”
Brand research
“If the brand were a person, what would it be like?”
Campaign and creative testing
“What message stayed with you after seeing the ad?”
Continuous organizational listening without overloading the team.
Performance reviews
“Which achievement from this cycle do you most want to highlight?”
Employee onboarding
“What did nobody explain to you in your first week?”
Exit interviews
“What could have made you stay?”
Pulse and climate surveys
“How would you describe the team’s mood in recent weeks?”
Mental health
“How has balancing work and rest been lately?”
Why teams are replacing forms with Ouvia
The definitive move from static collection to active listening led by artificial intelligence.
From script to insight in minutes
You write the goal. Ouvia structures it, runs it and analyses it — no forms to build, no manual calls.
Pick the survey type
Satisfaction, NPS, post-service, market research, qualitative interview or product validation.
Paste or write your script
“I want to know if the customer liked our service, would recommend us, and what we could improve.”
Choose voice and tone
Female or male, friendlier, professional, younger or calmer — matched to your audience.
The AI refines the script
The Survey Designer splits questions, trims excess text, sets response rules and avoids leading the respondent.
Publish and distribute
Link or QR code via WhatsApp, SMS or email. Runs in the browser, nothing to install.
Read the results
Transcript, summary, sentiment, answers per question, indicators and export, ready for analysis.
Frequently asked questions
Does the participant need to install any software?
No. The survey runs straight in the browser (mobile or desktop) from a link or QR code, with audio recording and real-time transcription.
Can I test without registering a card?
Yes! The free trial grants 3 full interviews with voice, transcription and dashboard unlocked for 7 days, and never asks for a card.
How many languages can the AI interview in?
Voice moderation is available in Portuguese and English, and the same script can be published in both.
How is data handled?
Consent is requested at the start of every interview, audio and transcripts are stored encrypted, and deletion can be requested at any time.